What about backorders? If an item is backordered or will take longer than the estimated times noted, we will contact you immediately. Back to Top
Can I return a personalized item? Unlimited Creations stands behind the quality of every product we sell. Personalized items cannot be accepted for return, except when there is a quality concern. If your order it is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or refund.
Cancellations must be made within 24 hours of the day you place your order. To ensure that your cancellation is received, use the contact form on the website.
All returns or exchanges must be made within 10 days of receipt. Back to Top
I made a mistake on the item I ordered. Can I get a replacement? We understand that everyone makes mistakes (including us). Take special care when reviewing your order. Check your spelling, dates and names carefully. In the event that you made an error and need a replacement, we will offer it to you at a 20% discount. Of course, if we made the error, we will send a replacement item at no charge to you. Back to Top
